FAQ - Operation
Why does signal interruption occur in some places, such as along the railway and the airport?
There are usually lots of underground cable lines along the places mentioned above, which might cause electonmagnetic interference and result in the siganal interruption.
Why my earbuds don’t power on/off automatically?
The earbuds would not power off automatically when the case is at low battery or out of power. Please recharge the case. And you can long press for four seconds to power on and long press for four seconds to power off the earbuds.
What’s the IP rating of T30?
T30 meets the IPX7 rating, which protects it from water and sweat. If you suddenly drop it into the water, it will survive, as long as the water isn’t deeper than 1 meter, and if you take it out in less than 30 minutes. Please let it air dry if you dropped it into water.
How can I clean the earbuds?
- Clean the contact pins using a clean cloth or cotton swab dipped in alcohol-based disinfectants. For precise cleaning, put the cloth on the end of a toothpick.
- Pull off the eartips and clean the metal mesh with a dry cotton swab. Remove any debris from the metal mesh with a clean, dry, soft-bristled brush.
- Do not use sharp objects or abrasive materials to clean T30.
- Do not let water get inside T30 and if you used a watered swab to clean the mesh, let them air dry after cleaning.
How can I switch between normal mode and bass boost mode?
Tap the left/right earbud for five times.
How to active game mode?
Tap the left/right earbud for 4 times.
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